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Yes, you can cancel at any time, although it only becomes active at the end of your current billing period. This means that you’ll still have time to reactivate your account, and you’ll be able to continue to use it until it expires. If you’re thinking of leaving us, we’d really like to know why so we can either prevent it or make it better in the future! Please let us know.

Yes, you can! You can upgrade at anytime, and you’ll immediately benefit from the increased limits and decreased overage costs of the higher plan. As for the plan cost, you’ll immediately be charged the pro-rata difference equal to difference between your current plan and the higher plan for the remaining billing period, but your billing period itself will remain the same.

All uploads are free of charge and do not count towards bandwidth costs. Every successful download, incl. partial downloads, contributes to your bandwidth usage, and it is the sent server/client bytes that are added to your total usage. We don’t charge for incoming bytes or for the amount of requests. Only outgoing bytes are counted within a billing period.

Immediately (or after any trial has finished) you will be automatically billed for the selected plan in addition to any overage costs accrued. From then on in you will be billed automatically on a monthly basis, on the same day each month.

You will be required to enter a credit card within the billing settings for your user or organization before selecting a plan. Assuming that you stay within your usage costs you will be billed for an amount equal to your selected plan.

Yes, you can! You can downgrade at anytime, although you’ll be subject to all of the limits and overage costs of the lower plan. If by downgrading you’ll be causing your use or organization to exceed overage limits then the downgrade may be prevented, but please be careful anyway. As for the plan cost, we unfortunately don’t offer pro-rate on downgrades, but your billing period itself will remain the same.

You can restrict your allowed usage and even turn it off completely within the settings dashboard for your user or organization. By default you’ve got 200% of your base plan allowance, but you can set the limit higher. If you are at the maximum you can request us to raise the limit even higher for you.

Cloudsmith has generous storage/bandwidth allocations for each priced tier. Where you exceed these allocations you’ll be charged for overage (i.e. over-usage) costs. Each plan has overage costs that allow you to pay for storage and bandwidth as you need it. Please note that overage is charged in blocks. For example, if you use 0.1GB, you will still be charged for the full 1GB.