2024 was a year of incredible stories. At Cloudsmith, we had the privilege of being part of our customers' journeys as they reached significant milestones, driving growth, innovation, and strengthened trust across the globe. Our customers led the way, leveraging Cloudsmith’s capabilities to enhance their workflows, scale their operations, and secure their software supply chains. Let’s explore the amazing progress our community made together and the stories behind these achievements.
🚀New Year, New WebApp
In 2024, our customers embraced the all-new WebApp, a major upgrade designed to make artifact management more intuitive and efficient. This enhanced user experience enabled teams to streamline their operations and focus on delivering value to their customers.
📈 Riding the Wave of Growth
Throughout the year, more and more teams turned to Cloudsmith, resulting in a staggering 53% increase in package downloads. Each download represented a project moving forward, a product getting closer to market, or a team achieving its goals. This growth was a testament to the trust our customers placed in Cloudsmith as their reliable partner in artifact management.
🎉 Empowering Users with New Features
2024 was the year where our customers gained unprecedented control over their software supply chains. With the introduction of Broadcasts and Policy Management, teams were empowered to oversee their operations with greater clarity and precision. These features were catalysts that enabled our customers to work smarter and safer in an ever-evolving digital landscape.
🌐 We met our tribe
This year, our customers met us at events like KubeCon, GitHub Universe, and SREcon. These weren’t just conferences - they were chances to learn, share, and grow together. Our customers brought their experiences and challenges to the table, and together, we explored new ways to innovate and push the industry forward.
🔄 Seamless Integration for Greater Impact
For teams integrating Cloudsmith with tools like Azure DevOps and ArgoCD, 2024 was about making life easier. These integrations weren’t just about technology - they were about creating seamless workflows that allowed teams to focus on their goals, knowing their tools would support them every step of the way.
❤️ Delivering Unmatched Support
Throughout the year, our customers’ success was our top priority. With a 96.8% customer support satisfaction rating, every interaction aimed to empower users and solve challenges swiftly. Behind each support ticket resolved was a team able to move forward with confidence, knowing Cloudsmith had their back.
💬 What Our Customers Say
We measure success not only through metrics but also by the impact we've had on our customers' businesses. Here’s what a few of them had to say about their experiences with Cloudsmith in 2024:
PagerDuty“Cloudsmith has significantly simplified our artifact management. By using Cloudsmith, we can easily store and share artifacts across the organization, while also ensuring the security and compliance of every release. It’s been a true partner in our growth.”– Sandy McNeely, Director of DevOps, PagerDuty
Diligent“Cloudsmith’s solution has made a noticeable difference in our workflow. We’ve streamlined the way we manage and distribute software artifacts, and the speed and reliability have been key in helping us meet our goals.”– Tom Dillon, Senior VP of Engineering, Diligent
Humanising Autonomy“Using Cloudsmith allowed us to ensure our products were shipped more securely and efficiently. The ability to have fine-grained control over our software supply chain means we can focus on building innovative solutions while Cloudsmith handles the infrastructure.”– Chris Sutherland, CEO & Founder, Humanising Autonomy
Kong“Cloudsmith has been integral in supporting our continuous delivery pipeline. The easy integration and flexibility it offers have significantly enhanced the speed at which we can release new features and improvements.”– Matt Boersma, Senior Software Engineer, Kong
Looking Ahead
As we move into 2025, we’re excited to keep building alongside our customers. Their stories drive us to innovate, improve, and support them even better. To all the teams we work with - thank you for an amazing 2024.
Want to see what’s next? Join us on our journey in 2025 by exploring our latest updates and features or by booking a demo.
