Selecting the right artifact management platform is critical to the efficiency and success of your DevOps. When researching and shortlisting your options, it’s wise to look beyond the features and functionalities of the tools and also evaluate the quality of support those vendors provide. Quality support ensures that your team can rely on timely, knowledgeable assistance and a proactive partner in order to maintain smooth operations, quickly resolve any issues, and achieve your long-term vision as a business.

To help you make an informed decision, our Head of Customer Success, Nick Peacock, shared his 13 Signs of Stellar Support in an Artifact Management Vendor. We’ve boiled his green flags down into this checklist to help you assess the support capabilities of the artifact management vendors you’re considering.

Use it to: